British Columbia

JobWave
JobWave has helped income assistance recipients to achieve 65,000 job placements, making it one of Canada’s most successful employment programs.

JobWave offers participants:

• needs assessments and the development of targeted, individualized action plans
• résumé writing, employment and life skills workshops, interview tips and career counseling
• a marketing team that generates job leads for an exclusive job bank
• financial supports for items related to the job search
• ongoing follow-up support to ensure job retention

JobWave has been delivered in over 200 communities since 2000, and is currently offered under the framework of the BC Employment Program. In partnership with The British Columbia Chamber of Commerce, local chambers, community agencies, the provincial government and the business sector, JobWave helps thousands of British Columbian’s reach their employment potential every year.

Triumph Vocational Services
Triumph has provided successful vocational rehabilitation services to persons with disabilities in British Columbia since 2002. The program supports people with physical, mental and developmental disabilities to achieve their vocational potential.

At Triumph, clients work one-on-one with a Vocational Coach to identify their goals and develop an individualized plan to achieve them. Services include:

• disability management and employment readiness workshops
• assertiveness training
• volunteer and paid job placements
• career exploration and work experience
• communication skills training
• comprehensive skills assessments
• disability supports

Triumph has supported clients in securing over 2,600 paid, volunteer and work experience placements since 2002.

CanVet

WCG International Ltd. has partnered with two other well-respected vocational rehabilitation service providers, March of Dimes Canada and Innovative Rehabilitation Consultants (IRC), to form a joint venture partnership to deliver the CanVet Vocational Rehabilitation Services program. These services provide comprehensive, individualized, reasonable and cost-effective measures to eligible Veterans Affairs Canada clients to assist them to prepare for suitable and gainful civilian employment and include the following:

• initial vocational assessment;
• vocational evaluation;
• individualized vocational rehabilitation planning;
• job readiness;
• job search preparation;
• job development and placement; and
• On-the-job follow up, evaluation and support.

These services are offered in both English and French in every community across Canada, as well as to eligible clients living in other countries and were contracted by the Government of Canada to provide the vocational component of Veterans Affairs Canada’s broader Rehabilitation Program. CanVet started delivering these services on April 15, 2009 to disabled Canadian Forces (CF) Veterans who need support to re-enter civilian life.

EmployMeBC (EMBC)

EMBC is a labour market pilot project dedicated to facilitating successful job matches between unemployed people and small businesses in British Columbia. Offered in partnership with the British Columbia Chamber of Commerce and local, community-based Chambers, EMBC caters to groups of people under-represented in the labour market, and has been designed to provide employment services to all unemployed individuals not eligible for participation in the JobWave and Triumph programs.

EmployMeBC offers a full range of career exploration, job search skills, and assessment services to assist participants in getting back to work as quickly as possible.

WCG recognizes that governments and other organizations face unique social service delivery challenges. Since 1995, WCG has been solving these issues with streamlined technology that helps our customers gather and manage vital information in a stable and secure framework.

CaseFLO - client & case management

CaseFLO software, our proprietary case management application, was developed to record client and employer information in real time. This amazingly self-sufficient and customizable system requires minimal IT support and training. In addition, CaseFLO’s modular design allows the system to be enhanced simply and cost-effectively, meeting the diverse needs of customers. Our technology solutions reduce costs and increase accountability. Client service improves. Case management is streamlined. Frontline staff can focus on people, not technology. We make that transition easy, affordable and worthwhile

Our CaseFLO software provides accurate statistical data and effective, timely reports. With CaseFLO, our customers can account for every client, measure daily progress and track all outcomes. This industry leading system enables our customers to seamlessly improve processes and take the stress and delays out of reporting and data analysis. CaseFLO combines a secure database back-end with a user-friendly web interface that allows users to input, retrieve and modify case information anytime, anywhere.

CaseFLO is a highly sophisticated and secure system for the management of complex, confidential data. Thi state-of-the-art software is integral to the effective service delivery of our job placement programs. CaseFLO has successfully imported and exported hundreds of thousands of records without a single breach of security since its creation in 2001. In millions of transactions annually, CaseFLO is 100% reliable in tracking participant information. This software ensures complete confidentiality of records and the highest possible level of security.

• Easily customizable and scalable
• Web-based with real time access and up-to-the-minute information
• Secure end-to-end coverage for every stage of client interaction
• Unlimited storage capacity
• Support for multiple users in multiple locations
• User Reports created on demand
• Multilingual support
• Electronic billing an integration with financial systems
• Links to customized online job banks

• Increased accountability, speed and productivity
• Maximum cost savings
• Improved information sharing
• Enhanced management reporting for cost analysis and productivity coordination
• Minimal staff training and transition time
• Reduction in data entry errors, courier costs and storage fees
• Efficient record keeping for increased face-to-face interaction with clients