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North Carolina
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In North Carolina Providence offers services through wholly owned subsidiaries Family Preservation Services of North Carolina, Inc., Family Based Strategies, Inc., and A to Z In-Home Tutoring www.atoztutoring.com (“A to Z”), and through a management contract with Family Preservation Community Services.
Since the year 2000, Family Preservation Services of North Carolina (“FPS of North Carolina”) has offered an array of community, home and school based services designed to respond to identified state and local needs. FPS of North Carolina is accredited by the North Carolina Council of Community Programs and by Mecklenburg County.
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Contact Us - FPS
Contact Us - FPCS

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An alternative to unnecessary residential placements, our Virtual Residential Program (VRP ©™) began operations in the Charlotte area and now extends to numerous rural and urban regions. VRP is a distinctive and effective service that unites highly intensive, multi-systemic in-home services within the structure of a residential approach. The average intensity of VRP services initially is thirty-five hours per week, with a focus on defusing imminent risk factors and implementing crisis stabilization plans. Services are initially planned within an eight-week time frame and extended in four-week increments based on treatment team recommendations and referral source authorizations. Step-down services are available to transition families toward less restrictive services at the earliest possible opportunity. The high intensity level of this program seeks to prevent out-of-home placement or to transition a youth back into the community after completing a stay in a residential facility.
Additionally, FPS of North Carolina offers individual, family and group therapy, community based professional and paraprofessional services, adolescent sex offender services, and outpatient services. FPS of North Carolina will continue to collaborate with local management entities statewide to develop and deliver the needed services in accordance with best practice principles.
Family-Based Strategies, Inc. (“FBS”) was founded in 2004 and became part of the Providence network of providers in 2006. FBS was founded with the purpose of actively seeking to divert youth from expensive lock-up and residential treatment facilities. FBS’ primary goal is to provide high-quality, cost-effective alternative care services designed to enhance family strengths, empower family members, and foster self-sufficiency. Our family systems approach creates a supportive environment in which families as a whole commit to the task of changing systemic behavior patterns through the development of new skills.
FBS serves children and youth from birth to age 17 who have abuse and neglect issues, emotional, mental, or behavioral disorders, or youth adjudicated from the juvenile justice system. FBS provides the following services: Office-Based Outpatient Services, Community-Based Adolescent Substance Abuse, Treatment, Intensive Case Management, Intensive In-Home Services and Specialty Groups.
Family Preservation Community Services (“FPCS”) strives to stay in line with the company’s stated mission to keep children within their communities. In the Western Highlands Area FPCS has developed a Therapeutic Foster Care (TFC) program. Children are referred to the TFC program to address serious emotional, behavioral and medical problems. The program is active, structured, and occurs in a licensed foster family home. TFC is a clinically- and cost-effective alternative to residential treatment that combines the treatment practices typically offered in more restrictive settings with a nurturing and individualized family environment.
In the Charlotte area, FPCS provides Rapid Response Homes. Rapid Response Homes are treatment foster homes designed to accommodate children in crisis. By allowing the children to reside in these homes for a time limited period of de-escalation, the child may return to live in his/her home without being placed in a higher level of care. Services include intensive case management and crisis oversight of the home 24 hours a day.
FPCS is led by numerous professionals with a wide range of professional backgrounds and experience. This diverse and highly committed staff will continue to serve children and families in their communities, and respond to newly identified community needs.
A to Z In-Home Tutoring (“A to Z”) offers tailored tutoring in the school and community. Individualized programs are tailored to the unique needs of each child through an innovative pre-testing system. Students quickly become eager learners and are willing to try harder in subject areas that have become a source of frustration.
A to Z was founded in Nashville, TN and hires local certified teachers and Associate’s degreed professionals throughout the United States to work with local kids. A to Z’s corporate offices are located in Brentwood, TN.
Family Preservation Services
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Asheville
Carson Ojamaa, Dir. Clinical Operations
Melissa Swann, Dir Admin Services
53 South French Broad Avenue, 3rd Floor
Asheville, NC 28801
Business: (828) 225-3100
Fax: (828) 225-3604
Charlotte Regional Office
Miranda Little, Regional Director
4601 Park Road, Suite 580
Charlotte, NC 28209
Business: (704) 344-0491
Fax: (704) 344-0493
Durham/OPC Region
James Gonzalez, Regional Director
3109 University Drive, Suite 100
Durham, NC 27707
Business: (919) 401-1151
Fax: (919) 401-4040
Green River Region
Wayne F. Howard, Administrative Coordinator
513 N. Justice Street
Hendersonville, NC 28739
828-697-4187
828-697-4488 Fax
Henderson/Five County Region
Joe Tartamella, Regional Director
941-I West Andrews Ave.
Henderson, NC 27536
Business: (252) 438-4740
Fax: (252) 430-6702
Polk Region
Jim Nagi, Executive Director of Western NC
Julie Snyder, Regional Director
330 Carolina Drive
Tryon, NC 28782
Business: (828) 859-6661
Fax: (828) 859-9487
Rutherford Region
Shirley Holloway, Dir. of Admin. Services
Denise Capaldo, Community Support
Robert Jones, Planning and Development
271-A Callahan Koon Road
Spindale, NC 28160
Business: (828) 351-2197
Fax: (828) 287-6092
Magnolia House
David Paganetti, Magnolia House Supervisor
475 W. Main Street
Forest City, NC 28043
Business: (828) 248-2164
Fax: (828) 248-2151
Smokey Mountain
Kirsten Schafer, Regional Director
206 Marsh Lily Drive
Sylva, NC 28779
Office: (828) 586-1926
Fax: (828) 586-9483
Family Preservation Community Services
Charlotte Area (office in Rock Hill)
Cathy Isaacs, Regional Director
4601 Park Road, Suite 580
Charlotte, NC 28209
Business: (828) 658-9555
Fax: (828) 658-9777
Weaverville (Western Highlands)
Cathy Isaacs, Regional Director
901 Old Mars Hill Hwy Ste 1
Weaverville, NC 28787
Business: (828) 658-9555
Fax: (828) 658-9777
Family Based Strategies
Greensboro Regional Office
Juanita Roberts, Regional Coordinator
302 D. Pomona Drive
PO Box 9945
Greensboro, NC 27407
Business: (336) 299-6614
Fax: (336) 299-6615
Wake Regional Office
John Beck, State Director
Laura Armstrong, Director of Operations
Rachel Berwick, Regional Director
808 Salem Woods Drive, Suite 104
Raleigh, NC 27615
Business: (919) 847-6176
Fax: (919) 847-9147
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A to Z In-Home Tutoring
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Brentwood, Tennessee - Corporate Office
Michelle Gaertner, Director of Operations
215 Centerview Drive, Ste 300
Brentwood, TN 37027
Business: (866) 505-2869
Fax: (866) 838-0437
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